What our clients say
Posted on GoogleTrustindex verifies that the original source of the review is Google. Best remodeler in ONPosted on GoogleTrustindex verifies that the original source of the review is Google. Bella has an amazing selection of tiles and fixtures at prices that can’t be beat in the GTA, I bought everything for my bathroom renovation from this store and Mo went above and beyond to make sure I got everything I needed in the exact colour and style I wanted. I will be coming back here in the future for my powder room.Posted on GoogleTrustindex verifies that the original source of the review is Google. Came in with my wife about 30 minutes before closing after a long day of flooring shopping. Even though it was late, the team was super welcoming and helpful. They didn’t have exactly what we wanted in stock, but they sourced it for us and gave us a much better price than anywhere else, honestly almost too good to be true. Staff is amazing and it really feels like a family here. Highly recommend!Posted on GoogleTrustindex verifies that the original source of the review is Google. I chose Bella Flooring Plus because their website highlighted a “comprehensive warranty” on their products. When my laminate flooring started bubbling, I tried to file a claim. The process was convoluted, and they rejected my claim, citing vague terms. This was a costly mistake, and I regret trusting their promises.Posted on GoogleTrustindex verifies that the original source of the review is Google. Posting on behalf of my brother who lives in Port Perry. My brother hired Bella Flooring to renovate his ensuite washroom. Bella did an amazing job, a very successful transformation of an older washroom which now looks like one out of a decor magazine. Detailed craftsmanship, competitively priced and a pleasure to have Bilah and Ahmed working in his home. My brother was so pleased with the ensuite renovations he has since hired Bella Flooring to re-tile his home’s entrance foyer, main hallway, powder room, kitchen and breakfast area.. This work has just been completed and again the results are perfection. Highly recommended to anyone looking for quality craftsmanship at a competitive price. 5 Stars all the way!Posted on GoogleTrustindex verifies that the original source of the review is Google. Bella flooring did install amazing vinyl floor excellent work and lower price and perfect on time.Posted on GoogleTrustindex verifies that the original source of the review is Google. We did our renovations through Bella almost two years ago and we are still very satisfied with the work that was done. They were recommended to us by a friend who had used them and had a great experience. Luay helped us and he explained everything about the renovations and the process. He gave us a quote for the project which was detailed and straight forward. The store is very nice and they have more than enough options to choose from but not too many options that you get overwhelmed. Luay was really helpful with making choices and he even has a great way of telling you when he thinks another option will look better or that you're making a bad choice. Honestly him and Moe have great taste. Its great because its a one stop location to get everything you need. They said the renovations would take 3 weeks and they took exactly that amount of time and it was all on budget as discussed. They did our floors, stairs, bathrooms, and potlights and everything was done very well. I have attached some images some of which are mid renovation just to show how clean the process is. We especially love the way the tiles are vein matched even on the more hidden areas. The only problem we have is with the floor manufacturer Northernest. The team at Bella tried to help us but Northernest only sends emails promising to help but they do not actually follow up. NORTHERNEST EXPERIENCE: We chose their "Solid Maple" hardwood floors and love the way they look. Unfortunately the quality is not good. These floors scratch and dent very easily. Small plastic children's toys and even TV remotes falling on the floor will leave dents. Our furniture resting on the floor leaves impressions. We contacted Northernest and they would only call back through a private number. Then they send some emails and ghost you. If you try contacting them again they don't call back. They don't have a number on their website or a google presence where you can leave them reviews. Now I know why. Their website has broken links and a bunch of promises about quality that they don't stand by. We lived at our previous place for 6 years and we barely had a handful of dents when we moved out. These floors have some coating on top but this coating scratches very easily and leaves a very noticeable white mark. Since getting these floors I have looked at the floors at other homes that I go to and all of them from hardwood to laminate to engineered don't scratch or dent when dropping small objects from 5 ft up. I attached some pictures. You can see where the legs of our couch left impressions, you can see clear white scratched from moving light furniture around, you can see cracks forming randomly and the floor pealing. Of course floors dent and some are probably our fault but these are completely dent and scratch prone. The floors quality is suspect, but the worst part is that Norhternest won't follow up with quality issues. They keep promising to help but then stop replying. They said they would send an inspector, then told us they need to find an inspector, then stopped replying. Its been at least 8 months and nothing. There are plenty of flooring options at Bella so avoid Northernest. I don't know about all their flooring options but I know they don't stand behind their product at all. They have a few bad reviews hidden in the comments of their facebook page. When you're picking materials, please google the manufacturer and make sure they will stand behind their product and they have a presence and good reviews. Take objects and try dropping them on the floor samples and try scratching them. Get floors that are scratch and dent resistant.
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